Do they have a physical address? 

I am thinking of creating a DBA with a virtual business address through iPostal1.

Based on your inspection findings, these issues could potentially be costly and complex to address.

I would love to chat more as there are other things I would like to address.

Keeping the increase reasonable and communicating openly can help maintain a good relationship while still addressing the rent gap over time, just be honest with them and maybe present some comparisons.

You can share the address in messages - let's see.

Usually as long as their are no life threatening issues (no HVAC, windows won't open, no hot water), the housing authority will began to pay the rent and give you time to address the required repairs.

- I'd like to use my own contractors, while most have an email address, most operate by phone.

Hey @Bill Schrimpf - hopefully someone at BP will see your post and possible comment or reach out to address your issues. 

He has also played a key role in facilitating communication between the new tenants and myself, ensuring a smooth coordination of arrival times and addressing any specific needs they may have.