They charge per item so it can get expensive, but you can lower the cost quite a bit by working with one of their account reps.For the particular issue of loan balances, you can also do it yourself by using the original loan amount and original loan terms typically found on the deed of trust, and any subsequent notices that may impact it or provide more information - like a foreclosure notice.

However, I see the following on Fannie Mae's website:Unless the previous borrower requests a release of liability, the servicer must process the following exempt transactions without reviewing or approving the terms of the transfer: A transfer of the property to a limited liability company (LLC), provided that:- the mortgage loan was purchased or securitized by Fannie Mae on or after June 1, 2016, and- the LLC is controlled by the original borrower or the original borrower owns a majority interest in the LLC, and if the transfer results in a permitted change of occupancy type to an investment property, such change does not violate the security instrument (for example, the 12 month occupancy requirement for a principal residence).Note: The servicer must notify the borrower that a property transferred to an LLC must be transferred back to a natural person prior to any subsequent refinance application in order to meet Fannie Mae’s Selling Guide underwriting requirements.What am I missing? 

Think of them on a sliding scale.

Another rental has all new windows, new sliding glass doors and a new skylight.  16 rentals have new paint this year. 

I spoke with the agent a few weeks ago when I went to see the house because there was a squatter in it and subsequently I didn't get to see anything above  or below the main floor.

Its usually 180 from my training as agent but my broker let me slide once she hears my reasoning.

Just imagine, we slide into a deflationary environment.

The easiest way to meet the egress requirement is a 4' wide by 4' high sliding window.

After talking with him he subsequently put the property on the market.

All letting her slide on rent shows her, is that you are a softy, and it's a casual landlord relationship.. personally that's not the impression I would ever want someone to think of me!