Some repairs are considered normal wear and tear, eg. depending the length of the tenancy you might not be able to charge for painting the interior of the house, cleaning (or even replacing) the carpet.

Jason Mak we are operating in the class A world, and have written a $200 "Restoration Fee" into our leases.

We are considering investing in a multifamily property in either Norwich or New London areas.

Reach out to the Staging community ,we are here to help.

We are looking at multi-family properties in Manchester.  

Our current tenant (selected by our current property management and we didnt get a chance to choose) has not been paying rent for few months now and we are now going through a long eviction process.  

According to the current Shiller PE Ratio (aka Cyclically Adjusted PE Ratio, aka CAPE Ratio), of 30 we are at a height only matched by Black Friday and exceeded by Dot Bomb (ref http://www.multpl.com/shiller-pe/).

Between us we have 120k cash we are willing to invest. 

@David Hines We are working with each tenant individually given their situation.

We are sending handwritten mail this week to the addresses we found where the owner address is different from the property address (about 50 records or so).