@Steven Denio While they aren't directly about negotiations, Robert Cialdini's "Influence" & "Pre-Suasion" are good companions to Never Split The Difference, as they go into the how & why of influencing people's behavior.

GREAT LISTIf I may add a fewCenter of Influence Marketing i.e Mom Dad and Drinking Buddies (everyone in your Phone)Professional Networking i.e.

"Tone of voice and gesture can have a large influence on your ability to understand what someone is saying," Markman said.

As for going to the post office to rectify the situation, I would request to speak to the actual Postmaster or a Supervisor, as they will have the most accurate information, as well as the most influence over the situation.I know this is probably an overly long explanation, but I hope it helps.

I did the labor myself (with some inexpensive assistance) and managed to keep the costs down as a result.And as a side note -- familiarity was key influencer.

So you can easily re engage people in your sphere of influence from your phone and have it be personalized.

This person who has no apparent value has an entire sphere of influence: friends, family, coworkers.

This site has been a genuinely positive influence for both old and new.  

They listen, guide, persuade/influence, and close. 

You can blame the scuzzball gurus who influence beginners to start in wholesaling as well as those passing on bad habits.Wholesalers are a figment of their imagination, you're not in a profession or a professional, they are real estate operators performing a niche tactic to facilitate a transaction.