What type of copy are you guys using to cushion the blow when communicating to your guest that they will not get a full refund?

You should standardize your expectations and communicate those. 

This would mitigate some risks (loans getting called, etc.) but would introduce new ones (houses leveraged to 60-80% aren't the best targets for lawsuits, the bank/creditor will get paid first before some frivolous lawsuit judgement from what I understand, so paid off houses are a rich target).

I'm in diapers at this point, I know NOTHING about real estate except things that Robert Kiyosaki said on youtube (and read Rich Dad Poor Dad), Brandon's recent webinar and I'm currently reading Brandon's Rental Property book. 

@Rich Ganim I agree!

I've just started working with Michael Ward of Flyer Homes Realty, but so far have found him honest, communicative, and informed!

Harv EkerThink and Grow Rich by Napolon HillThe Scienc of Getting Rich-Wallace WattlesThese books will help to get you into a specific mindset needed for this business. 

Years later the borrower is still sitting in that sub-par deal making no one rich but the loan servicing company. 

Friggin rookies.Look and try to understand this because if you do, riches will follow...As long as google knows what your website is about... and google knows the search intent of the user doing the search, Google will match the BEST website relevant to that search term searched.Get it?

I recently have been in communication with someone who has offered their services to coach me.