And I never came close to implying we shouldn't take care of the critically ill - don't put words in my mouth and get off your soap box.

In the soft spoken words of Mike Tyson:"Everyone has a plan until they get punched in the mouth"  

You can simply say no, but if you’re honest and have a good reason/explanation for the answer the the tenant is going to be happier about the outcome.Be clear upfront about expectations and that you will hold them to their agreements, this solves so many problems before they even happen.

The best weapon ever is your mouth. 

No real estate person anywhere has EVER done anything sleazy and backhanded and slimy to make a shady buck...oh no...buncha angels with little gold halos and milk running through our veins...a warm little pat of butter wouldn't melt in our mouths...

A happier world is a better world, right?

I was hesitant at first due to the price difference but now I couldn’t be happier with my MacBook Pro. 

I was surprised how dirty his mouth was in the phone interview .

I feel a lot happier.

That is why 90% of the population lives hand to mouth day to day.