To maximize the number of transactions you’re involved in you will need to:Be Top of Mind when they think about moving - which requires consistent reminders.Be seen as an Expert – which requires a consistent message and Evidence of Success storiesGain their Trust – which requires communicating integritySo, start out by listing everyone you know in an Excel spreadsheet.

(My PM uses Rent Manager software, in case that is relevant.)Last year I manually input all the income plus every individual expense into an Excel spreadsheet, which I then sent to my CPA to prepare my tax returns.

Is insulation and vapor barrier necessary?

Once I become more familiar with my market, Memphis sounds like an excellent place to go next!

Simon Sinek writes an excellent book about finding you "why".

David even mentioned in his book that he has a spreadsheet in Numbers (the mac equivilant of Excel).  

Our hopes are to sell the units individually as the area has very little in the way of starter home priced properties, but is extremely popular because of the excellent school district and high quality community.We are considering flipping the standard "one road" site plan and instead running a one-way street around the back of the units and facing them all into a common green space (pocket neighborhood style).

Cashflow is excellent.

I am closing on an 11 unit building and two or three of the tenants have been living at their apartments for 15+ years and only paying $300/month for a 2 bedroom excellent condition apartment with utilities included.

It's clear that you've got hustle, which is essential to getting started and excelling in REI.