We have them sign extension paperwork with specifics on new rent We do not typically provides specifics, other than to let them know we are adjusting to be in line with the market

It provides a portal allowing tenants to make their payments.

That's really not enough information to provide much input.

We recognize not everyone will want to hire a real estate agent, so our offering would provide people will all of the same knowledge and resources for a smaller fee.

Please provide proof of on-time payment of rent, during the tenancy, for existing tenants.What method is currently being used to collect rent?

Build a framework for your prospective investor calls to provide a quality experience for each person 

It helps to provide more info when framing your ask.My 2 cents,Mike

Your advice will be invaluable in helping me navigate these initial steps and lay a solid foundation for my future in real estate investing.Thank you so much for taking the time to read my post and for any guidance you can provide!

It is limited, but provides some information. 

This is especially true if they cannot provide you photos of before you moved in and photos of the damage.