Second the police do not get involved in any landlord tenant dispute unless there is a valid court order like an eviction order from the court demanding the tenants be removed.As long as the tenants have established residency.

I respect your comments and your advice.I find it slightly harsh in part and do not agree with it entirely, but I will respect your views.The great thing about forums is that we get to share our experiences, good or bad and that experience may in part help others going through something similar.In the comments received, some pointed out that it appears this is something that is happening, sadly enough.It was a shock to me as I had not experienced it.I am certainly entitled to share my experience on the forum.I do not view it as gossip for if you will notice from my post I have refrained from mentioning said listing agent, company and/or property.So again, I do respect your views, but please understand that when you ask me to communicate with said listing agents, my posts show you the lengths I have gone to.I would beg to differ on further outreach if not directed at finding a resolution, to someone that clearly is/was against me viewing the property in the first place based on my gender.What is that going to accomplish? 

I'm curious to know: What issues did it cause for you, and what was the resolution? 

the 1st option was for 3 months. the 2nd option was for another 3 months. then the resolution was a 40 year loan modification. during each option period we did not know what the next step would be.while we got the house fixed, we purchased a home with a great interest rate. my credit score has been steady at 775 all through the years.this kicked started our rental business. the cash flow for the house with the 40 year loan was $1000 a month. we went on to buy two more houses in 2019 with great interest rates.so no it has not effected our credit.

We get prelims on the west coast in 24 to 36 hours. ( as they have been outsourced like everything else to the Philippines) No attorneys needed  LOL... we don't use attorneys on the west coast only time you do is if you have a dispute..

Unfortunately going back to the sellers as mentioned won’t get you far, this is a dispute between you and the window company where it looks like you were assigned the window contract.

This will lead to core deep rooted disputes that will lead to you guys parting ways.

I understand you should always do your due diligence, but curious if anyone had knowledge disputing what the investor said?

I would return any remaining deposit by check made out to both tenants together, let them sort out how to split it up, if you try to get involved in their disputes it will only lead to more problems.

This will likely get very messy, very fast, and have no quick resolution on the back end.