This will allow you to grasp the basics so that your time with a mentor will be better utilized for more advanced material.Since you didn't mention a particular REI area of interest, I added the below links for your review and selection of one of the three most popular niches or all if you so choose.http://www.biggerpockets.com/renewsblog/2013/02/22/buying-rental-property/ (how to buy a rental property) http://www.biggerpockets.com/renewsblog/2014/01/07/flipping-houses/ (step by step guide to flips)https://www.biggerpockets.com/renewsblog/2015/01/31/ultimate-beginners-guide-real-estate-wholesaling-2/ (Ultimate beginners guide to wholesaling)Now that you have made the move, below are some links that will help with the navigation of the site. http://www.biggerpockets.com/startherehttp://www.biggerpockets.com/meethttps://www.biggerpockets.com/alertsHow to Use @Mentions on BiggerPocketshttps://www.biggerpockets.com/ruleshttps://www.biggerpockets.com/termshttps://www.biggerpockets.com/inviteshttps://www.biggerpockets.com/perkshttps://www.biggerpockets.com/forums/categorieshttps://www.biggerpockets.com/courses/a-beginners-introduction-to-real-estate-investing (video courses)https://www.biggerpockets.com/real-estate-investing (Ultimate beginner's guide to REI)Before your 1st purchase, please ensure you visit the below link for some tips.https://www.biggerpockets.com/renewsblog/2014/12/19/real-estate-investing-success-smart-tips/REI books suggested by BPershttps://www.biggerpockets.com/renewsblog/2015/11/13/7-real-estate-books-beginner-investors/ (7 absolute must read books for beginner REIs)http://www.biggerpockets.com/renewsblog/2013/04/14/best-real-estate-books/?

The Podcasts are particularly popular

Is there any agency relationship (by law) established between the sales force and you or with the customer?

( this relates to how many properties they're managing...are they appropriately staffed to be able to maintain a high level of customer service)What is your current management fee?

Its that 15 degree's of separation.. there was a novel ( fiction)  that was popular in the 90's called the Celetine prophecies and the upshot is you never know were a chance meeting will lead you.. but you have to MEET.. not just hid behind a computer. ( not that your hiding behind a computer ) but you get what I mean.. it takes getting out there and mixing and that one meeting could change your life..

.- Customer support! 

Generally though these custom programs tap into title co data bases ( think Fatco) and with a few clicks you have a lot of information on the property. some tie into Zillow type data as well along with Red fin.. showing you MLS listings and solds.its pretty cool really.. and separates the folks that do it for a living from those that are just trying to buy a house or two a year.

I have experience in web design and was wondering if I should start offering custom websites/marketing funnels to wholesalers & investors so they can build their list easily, or bring in new leads easier.Here are a few designs I put together, let me know what you think CASH-BUYER LIST DESIGN:LEASE OPTIONS:Do you think other investors would be into this service?

If it's a really nice area, or a popular area, or whatever...those typically don't give that kind of cash flow.

Condos were also starting to get popular because those were getting ridiculously cheap too.