If you had no knowledge and they broke the lease I'd issue a notice of non renewal, but give them the option to remove the cats.

You can verify us through the following link: https://nmlsconsumeraccess.org...Our Lender License is issued by the California Department of Financial Protection and Innovation.

An other advantage of paying with credit card may be that you will not have to send the provider a 1098 tax form (only an issue if the total yearly amount is over $800). 

Is it a common issue for beginners to get a PM on board with only 1 property to manage to start?

The issues really happen when it's just R.E. agents begging for some $, pitching "I can do that too" and in reality there in breach of NAR codes because they don't have proficiency and expertise in it what so ever.

Despite the program's claims of providing exceptional training and support, my experience with Kristin has been far from satisfactory.First and foremost, I find it necessary to address the issue of non-payment.

Make sure the condo is FHA-approved, allows rentals, and has no financial issues before committing.

There's a good chance the issue(s) you face has already been discussed and answered.Ask questions in the appropriate forum.

Clearly, shes not happy and an unhappy tenant usually results in more issues down the road, and you can bet they'll be expensive issues. 

Additionally, most servicers will provide the tax documents needed at end of year (1099-INT, 1098-INT) and can also issue notices of NSF, late payments and support delinquency /default.