I paid outstanding bill and I had a water company come out to turn on the service. 

You missed the John Burley training that was last month.  

I don't have much experience so far in making these calls, do you think it is too early to train and hire someone to make these calls?

Are you offering a service here Daniel?

Mostly made up of 2 beds/2baths-Elevator serviced building with a large common roof deck 

You might contact some lawn care providers, and get estimates of cost of providing Lawn Care Services, and give tenants the option of taking care of lawn, or having it included in the rent (Estimated Cost + Markup).  

I will look into their services. 

Look at the tenant mix (probably a lot of personal service types in that area), how many times they've renewed, length of the leases etc.

The owner pays for a yard service and opening and closing the pool.

From that I determined that debt to income ratio of 2.61 that is my every dollar of expense I had 2.61 dollars coming in to service that expense.