We have them sign extension paperwork with specifics on new rent We do not typically provides specifics, other than to let them know we are adjusting to be in line with the market

Doesn't provide much advantage I grant you but for instance land and industrial are harder to wrap my head around.

It provides a portal allowing tenants to make their payments.

That's really not enough information to provide much input.

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We recognize not everyone will want to hire a real estate agent, so our offering would provide people will all of the same knowledge and resources for a smaller fee.

Please provide proof of on-time payment of rent, during the tenancy, for existing tenants.What method is currently being used to collect rent?

It helps to provide more info when framing your ask.My 2 cents,Mike

Your advice will be invaluable in helping me navigate these initial steps and lay a solid foundation for my future in real estate investing.Thank you so much for taking the time to read my post and for any guidance you can provide!

It is limited, but provides some information.