However, we've been excellent at setting the right expectations and delivering a reliable experience over the first 7-10 years.  

Also, units 2 and 3 had their kitchens and bathrooms recently updated (vinyl floors, new appliances, granite countertops, half baths added)- Easy to rent out: units 2 and 3 were delivered vacant - I got tons of interest once I listed them.

I think the guy he talked to said something about paying for a service that delivers local newspapers and flyers to also deliver his hanger.Sorry I can't be more specific and helpful!

.  -- To top it off, I offered to pick up the keys and they insisted it would be easier to mail it back to me - of course the keys never got delivered. 

I've heard of mentees that started out cleaning up construction areas on a flip at the end of each work day or picking up supplies at Home Depot and delivering them to the job site.

So while I agree you don't want to undermine the PM you also want to be sure the PM is delivering the service they are contracted for. 

In fact, our preference is to work with investors that have great tax guidance, so that we can be confident that we're delivering a service that is optimally matched to investors' tax strategy.

In my area no one delivers solid surface next day, like on TV.You have to keep your subs in the loop or they will pick up another job the very day before you need them and you'll be left waiting.

We've delivered over 470 properties, and all of the properties have performed well.

After that, start networking in local REIAs, online forums and start building up a strong list of people who can deliver.