What are you saying in the phone messages and emails?

However far you decide to look back, remember it could take more than one letter or phone call to actually speak with the personal representative so be consistent with your follow-up.

Offering to stop by someone's office or even have a phone call to explain how you could bring them value at no cost to them might be better received!

Collecting rent and answering the phone is easy, but getting the right handyman, that you trust to fix it right and for the right price can be trickier.  

Just to second what @Arlan Potter said, spend a hour or so at the City Hall or County admin building, talk with a building permit folks, they're general very helpful, and its a great free resource.   

Also, I'm currently using Quickbooks for accounting and iPlum for phone service (like Google voice but with some more functionality, and I can see that someone is calling my "business" line so I know how to pick up).

The admin of that group is part of an REIA in the Poconos and host the meetup events.

I'm actually doing one more open house this Saturday for a few people who want to come see it that have been blowing up my phone.

Make sure the accountant you select provides tax strategies and that you feel comfortable talking to them because you may be on the phone with them on a monthly basis. 

Yes, I get the random "we buy ugly houses" general mailer, but not the phone calls and personal notices (including two handwritten).