That may sound high and I may be able to do better but that is the number I used for my vacancy rate. 

I've discussed this with a lawyer, I am able to evict based on my zero tolerance for criminal activity addendum, but an eviction with a physically aggressive person doesn't sound like a great idea.

(If this sounds familiar I hope you'll read on, If not turn back now!

@Shawn AckermanYeah, it sounds like we have similar mentalities and approaches. 

Whilst any assessment cannot be final at this stage it seems we have incurred ceiling damage to units 17 and 18.Terry has instructed Mr Cox to commence repairs immediately and keep a tab on expenses for a possible insurance claim.We feel sure you will agree that the priority is to get our tenants rehoused without any avoidable delay.

Sounds interesting. 

A bad relationship with one of these folks can really put a damper on your projects - take control - you are the final decision maker when it comes to spending your money to make money.Never give a deposit up front - pay contractor in stages as work is progressing.

Sounds like she is not selling her current house or buying a new house.

I'd be interested to know why the seller is selling at this stage, how long have they owned and whether or not the business is on a downturn.  

PM sounds like a jerk.. and your stuck defending someone you hired to do the best job possible for you.. they dropped the ball and you need to further monitor what they are up do and doing by physically taking action and checking what's up.