The reason is we need to be able to prove it when situations like this come up we just send them the photos at move in and that's that. 

Make sure your listings have high-quality photos and possibly even virtual tours.

They also (occasionally as it is hit and miss) send me copies of photos from the move out inspection.

Video tours, photos, Google map images don't show a lot of things.  

Most real estate agencies have a in house photographer but if you ever joined one that didn't ... then you could essentially create secure revenue.Assuming you didn’t want to be an agent.. just an investor then it will save you money by not having to hire anyone to take photos especially for flips.

I did fly out there later and walked the properties and drove around the neighborhoods - they look very different in person than in photos and video.

Flowers, staging, high quality photos, video, drone photos, Matterport

Your listing should reflect what you actually offer both in photos and descriptions and you should communicate authentically and as frequently as is right for the guest.  

You can even create your own checklist to the cleaner complete and ask for photos of the cleaning.

But I have someone else already cutting that grass--with photos for proof of before and after every time he cuts.