My initial thought was if I go to the listing agent they will get a greater commission playing duel agent, now I'm wondering if that leaves me with no one looking out for me.My most pressing question: tomorrow I have 3 appointments with 3 different listing agents at 3 different properties.

Step two in the plan would be to refinance my residence and purchase my first property as an investor.

The first step to discovering the knowledge you seek is to ASK!

If my strategy is to buy a fourplex with the buy and hold approach, choosing a customer demographic that aligns with my strategy is the next step.

I'd say your first step is to identify an area that you think is good to invest in, and then start exploring some of the different companies nearby and see how each one runs, what they offer, and of course, how much they charge.Best of luck, and feel free to message me if you have any questions!

Can you elaborate on the steps I would need to take?

I would say you're a pro now b/c you've taken the first steps to get off the bench and get into the game.  

First step is to check with any government agencies that would have records on the wells.. hopefully they will, as well as an as-built so you know which is which.Then, unless your budget is really tight, hire a well company to come trouble shoot the well, find out which one is flowing, get a pump installed....

Or he asked if I could pick up the mail from the apartment and hold in my office for him to pick up one day.I am happy to help tenants, however I do not want to get into the business of holding and collecting mail and wasting my time with that.My initial thought is to tell him that I am sorry, but we are unable to hold tenant's mail, and that we advise new tenants to write "Wrong Address" on the envelope and return to sender.

@Erie Springer GE is totally gone and the Berkshires, especially central and northern, are trying with some initial successes to reinvent themselves as a haven for arts and hi-tech.