The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

I am in the process of accepting a 2 month lease month to month for a retired service member and wanted to just document his service animal as being on the property. 

I use credit cards, write checks, and pay in cash.Each situation can dictate the payment type. 

Also I am highly suspect of a company that would use an endorsement on their hope page of the controversial author Regina Jackson, whose claim to fame is hosting expensive workshops and writing books that claim all white people are racists. 

All changes MUST be in writing.

Ideally, you want something in writing, but that is probably unlikely since no one will want to stand behind a not-yet-final number.

Simultaneously improve our process and communication systems. 4.

This includes if the property does not close.Your agent should be holding your hand through this process.  

Any good HML will be happy to share the contact info of borrowers so you can see how easy the process was and how well they treated the investor.Can you share a recent closing document or HUD?

The process is easy:1) You’ll receive a disarmingly simple one-inch-thick three-ring binder containing your plan documents.