He is enticing people into paying more than the minimum, it is no more complicated than that.Pay mortgage payment = 22 years of payments (in his summary)Pay mortgage + HELOC principal + HELOC interest = 9.6 years of payments (in him summary)There is nothing wrong with it, it is behavioral economics.  

Beyond that, terminate the tenancy based on your lease (you should have a clause in there that permits eviction for this kind of behavior).

The second violation gets them suspended until they watch a 5-minute video that addresses their violation and proper behavior, and then they pass a five-question test.

Yall will get away with that crap on this earth, least y'all not forget the ultimate authority NO ONE can escape from, my opinion but I kinda think he'd frown on that behavior.

Just be sure to be transparent with the financials and tenant behavior. 

If the deposit does not cover the charges, then you should consider whether you want to pursue collecting the unpaid balance or write it off.You did the right thing, and the tenant's behavior proves you were right.

Ants, spiders, flys, and other ordinary pests are often brought in by tenant behavior, so it's reasonable to expect them to handle with removal.Bed bugs are 100% the tenant's fault because they do not travel from home to home on their own; they have to be brought in.

We’ve already sent her a formal notice requiring her to stop this behavior, and we are considering eviction if the problems persist.how can i politely let her know we cant rplace her heat because those are building heat standar, is not up tp me to add baseball heater. and she has to run he heat 24/7. and we are not add isulations to the unit. 

My hope is by end of next year he has a local small MF value add house hack (probably will cost ~$1m so it will be a challenge).Clearly I did not sugar coat the path (except I suspect demo child does not fully convey the true extreme of his behavior; the police knew our address without being told). 

But maybe they were delivered to the wrong address and the lady in wrangler simply had behavior that seemed to match a porch pirate.