Simply fire them and hire someone else.

I know a guy with a dump truck that I hire to haul everything off, he gives me a good rate.

Hiring a PM is more expensive than anticipated.

A few years ago, I hired Dalinghaus Construction to lift the foundation on a two story building that was built in 1925. 

She could hire a full service PM and net $1,840/mo.

Little more info:The basement would be ran as an Air BNB with ~$1800 of income potential with an upstairs roommate paying an aditional ~$1k

I have a feeling just starting out my home is not going to get much exposure on sites like air bnb or vrbo until I get some good reviews.If anyone has experience in this market I would be intrigued to hear how best to manage my new STR.

Would you hire a property management company?)

After voicing that I will be hiring an attorney and filing a compliant with the Utah Division of Consumer Protection all my ad spend was cut off without warning to make it look like I violating the agreement and I was also locked out of some areas CRM system.

Then hire one that sounds competent and that you can get along with.