Thorough tenant screening, quarterly inspections, lots of documentation with photos at each step, figure out why they're angry while trying to compromise, and a prompt legal eviction when all else fails.

First up is to get PRO photos.

Ask them for their own photos / videos as you mentioned (staged ones tend to look far different from reality)Make sure to have the inspection contingency (the inspector should be better than you or I at assessing the actual space) I don't do the neighborhood assessment contingency, because you can look that up / ask ahead of time.If you have a relative with time on their hands / near the area, ask them to look.

You have to look at the photos on a full size monitor to get the full effect.

I can send photos of what I have.

I am happy to provide any additional information if anyone wants it; photos, etc.Thank you for your help!

Here are the before and after photos!

- I would take photos of the trees at leasing)thanksKelly

I'll try to get some photos too and put them in the forum.

A video tour makes viewers feel like they are in the home, so they can get a better idea of the layout and flow, which can be challenging to capture in a still photo.