She laughed at me and confirmed that I heard her right and sent me the appraisal form.

You only have to look at the stock market to confirm that things are strange and unpredictable right now. 

Just starting out and want to know what software / apps Fix and Flip business owners are using to analyze deals and managing flipping projects.

It sounds like they have some incompetent employees, their software is really bad, or they are trying to hide something.Is it worth firing them? 

Our software also allows us to do bulk emails and texts.

I haven't confirmed but I'm fairly certain that the basement isn't considered "habitable space" per city guildlines since it only has windows with proper egress in the kitchen area.My question is, how should I go about having an evaluation done to determine what I would need to complete to have the space permitted for renting without drawing unwanted attention that could have city inspectors knocking out at my door doling out violations?

We've had to pay for proposals before, just to get confirmation on what we're getting into.

If you are trying to do commercial appraisal it would most likely be a scenario where you spend your first year learning how the business works, software, and standard practices from your supervisor and then as you are working toward your general certification (TX) you will be doing appraisals.

We've blocked our calendar and haven't been taking any bookings but we were accepting bookings at our regular rate for 1 guest (my houses accomodate 8 guests) and I asked the guests to confirm that they were essential workers.As it always happens, some guests lied and also lied about how many people they were bringing.

Try to understand what tools they can provide you (marketing, software, legal, lead generation) What the commission split is and how it changes based on time there or performance.