That could be cutting a check or providing a place to stay. 

Thanks.just a side note, the tenant has requested first month free rental, windows coverings (not satisfied with the new blinds being provided), and free utilities for 5 days.

When the transfer happens, they should provide you with copies of the tenant records, tenant contact information, your owner records, spare keys, codes, etc.The PM should notify the tenant in advance that management is transitioning back to the landlord.

I opted to  provide my renters with a yoga mat, hand weights and the house pool is great addition to get some exercise! 

I may be parting ways with my current provider. 

Any guidance or recommendations you could provide would be greatly appreciated.Thank you for your time and insights!

If your investment fails, it may impact your primary residence because of the money you borrowed against it.My preference is that you increase earnings, reduce expenses, save up, and make each investment stand on its own.

@Carlos PtriawanPlease provide support to your claim that rent is more volatile than values.

What value do you intend to provide your customers that those two options don't?

This might be because their credit score is too low or the house needs fixing.Although each lender can make their own rules about how to qualify a borrower and their investment, like needing a certain credit score; I believe that flexibility is the best thing about hard money loans since it provides each individual with vast amount of options.