My suggestion, especially if you leave your phone number as an option for communication, always let an automated system get the call and, in your outgoing message, tell everyone straight up that, if they ask a question that was already addressed in your ad, they will not receive a response from you. 

(The reason for the video is obvious, I want to hear how they communicate and comprehend.)Also, give them a date and time to deliver the video to make sure they can meet deadlines.

(communication, booking, researching, paying)? 

The communication is a little bit lagging and the whole thing is not moving fast enough. 

The owner has already communicated to you they have a money problem in my opinion.

Lots of confusion, poorly communicated.

Their service was ok ish, their communication between departments was weak.

Interestingly, we are in communication with NHLA to co-write a bill that will fix the situation.

The investor indicated he had a family member in town and that he had been connected with another team to manage and complete this project, which should have taken less than 60 days. 5 months later he reached back out to our team and indicated that communication had gone sideways but that he was being told the house only needed carpet and that he owned a final amount of "X" for the project to be complete.

I prides herself in her ability to make sound decisions and communicate effectively.