Quicken loans experience

[Stephen Kunen]

hi, 

I am looking for my next purchase to be my personal residence and am looking to see if anyone has used quicken loans before.  Looking to see what the experience was like with them. 

Thanks,

Steve

[David H.]

I thought they were generally very amateur. Maybe a few years ago they were cutting edge with the online portal, but everyone has that now. They've grown rapidly the last three years, which means the talent pool has diluted, and it feels like mortgage brokers circa 2005. Very salesy and just plain amateurs running off scripted sales pitches.

I'd recommend using a local bank if you're in smaller markets. Chase/Wells aren't bad and you can even try your local small community back or credit union. Capital One isn't the best, but they're trying, which means you might get them to negotiate.

Shop around. I wish I did before spending money with Quicken loans.