I am new to the forum.My question is what type of add on services are agents providing their customers these days?

Companies in the IT and software world use these tools most often, but I think we'll see more people embracing these tools and customizing them to work for their specific industries.

Tell them clearly that you give them the opportunity to keep the mortgage with them and that you prefer the convenience and no cost of a reset, but if not you will shop with someone else for a full refi and they will loose you as a customer.

I have a kitchen with 70's laminate custom cabinets.

My agent set up a custom listing for me that targeted the zip code I wanted to buy in at the price range I determined.

Customer name - address - email - phone - dates - rate - etc. 

my Tagline (associated with a hunting dog logo): "Hunting, Pointing, and Retrieving Properties for Homeowners and Investors" which will be able to stick with me from newbie status (now) to expert status (future)

New constructions provide a lot of benefits for investors like low maintenance, home warranty, premium rental rates, and customization for use as a rental.

There are standard applications out there that you can customize to meet your specific needs.

My profit margins on a $108,000 job for a paying customer is much lower than 50K, much much lower.