Last one is to seal concrete slab gaps on walkway and driveway.for the big job, it's for a rehab for a  house were closing on - new floors, move walls, trim, paint, new appliances, cabinets, landscaping, and more

This woman's apartment is FILLED with "stuff" to the point where you can't even make a clear walkway.  

They have updated a few of the aluminum windows to vinyl but most of them need replacing, especially the South side that is exposed to the sun and weather -the fronts are protected by walkway overhang so not as critical in the short term.

Then you notice there are dried stains all along the walkway.

Deferred maintenance is addressed (trees over house, old fences, external storage buildings, walk ways, etc).  

So when you build two stories this particular ULDC required that we install a sprinkler system and these below1) site engineering with EPA gets involved with projects over an acre -$130002) soil and water engineering runoff drawings only cost- $15,0003) two story added bunch of sqft bc of walkway and rails added $100,000 that doesn't generate revenue. so about $3000/unit extra we had to to. not doing two stories again. 4) retention pond required $20,0005) needed a $10000 engineering stamp 

Unfortunately, they have a "one size fits all" model, and it's only for plowing driveways; no sidewalks or walkways.  

In the event that you do get named in the suit against the PM for reasons which are YOUR responsibility as an owner such as failing to fund your PM for the requested safety issues which have been brought to your attention but which the PM is being sued for by the Tenant because you failed to provide those resources — you can see how not having your PM listed as an additional insured would result in you as an owner just trying to walk-way which would give your PM no other option other than to sue you for failing to meet your owner obligations in-spite of your PM carrying out their duties for your property in good faith - quite messy - which is why we nor most PMs would undertake such.

Things that fall under "regular maintainence and cleaning" are their responsibility, but anything beyond that (mold, damaged stuff, broken stuff, etc) are mine to resolve.For the broken shelf, that is super easy, have them send you the model of the fridge and then just order a new shelf to their door.For the downspouts, inspect that yourself to ensure that water isnt going towards the foundation of the house, or going onto a walkway that could cause ice and a fall hazard.

It depends on the property and area, we have some that the tenant agrees to take care of basic shoveling and others where we have our plow crews take care of driveway and walkways when we receive a certain amount of snow.