Our GC A&M is second to none and the subs they hire are a pleasure to work with.

I guarantee Musk cares more about his money, property, kids, and bathroom floor than the hired help, but that doesn't mean he is better suited for the job or that he has the time, skills, and energy to handle it.Maybe you're part of the small percentage that can do a better job.

Does the sales rep know you’re an investor and not an owner occupant?  

@Alex Del Rio welcome and congrats on Real Estate Professional Status (REPS) this brings with it a lot of tax benefits that you didn't have access to before.

For water, is it best to hire a plumber to come out, turn on, and assess?

I'd do that and I'd fire the PM and hire a reputable one. 

Hire an attorney, take notes, and maybe you'll be prepared to handle it next time.

I would hire a PM and have them take over.

:You definitely want to hire an attorney if you're going through the eviction process.  

Make sure to hire an attorney to review both the A to B contract and the B to C contract.