What I focused on as a PT agent was:- Personal Circle/Sphere of influence: Go to every bday party, baby shower, bbq, anniversary, etc. and just show interest in the other person's life.

Steam cleaned the carpets, etc, and he determined there was no damage.

Who takes charge of contacting the vendor when some pieces show up damaged?

If you're worried about repairs and damage sec 8 is probably not for you.   

Nothing I can do either after the fact, perhaps mitigate the damage that’s done but never reverse course.

What factors are influencing these choices?

Beaches took a lot of damage but it will mean a full make over and it will be better than new.One thing for sure is even though we had a bad storm we will continue to top growth rates and tourism has never been as strong since COVID.

I always worry that correcting them or trying to contradict them will come off as condescending and do more damage than the review itself.How do you all handle reviews like this?

Total damage about $28'000. 

And no, you can’t charge extra rent or deposit for the ESA, but you can hold the tenant responsible for any damages caused by the animal.If this situation doesn’t sit right, it might be a good idea to explore your options with a lawyer, just to make sure you’re on solid ground.