B posted ads and found an acceptable replacement, but those ads had roommate C's contact info so we were under the impression that roommate C had done the legwork.

I was under the impression that he was on his won with RentToRetirement.com. 

Make a good impression and invite them to call you - I personally steer away from “Call today for a no-hassle cash offer In 24 hrs”, or “close in 2 days”, or any of he other boiler plate approaches.

Hey Luke,Impressive thought process and numbers here. 

I never explicitly said I was holding it for them, but I think I gave them that impression.

I've been getting the impression that renting our 2 apartments this year has been much harder than in recent years.

I bought it for $62k so his commission was not impressive.

And I get why Jennifer's mother-in-law would be under the impression that FEMA or the government vetted these contractors beyond just a quick form to fill out.

@Matt Crusinberry I was under the impression that HML is not available for owner occupants.

if they neglect them , usually means they don't want to impress the neighborhood anymore.With overgrown bushes could be a timing thing and they just haven't got to it... with the roof and mold, could be they just dont have the powerwasher or tools at the time....