If you have decided that REI is the route that you want to go, then doing your research and getting to know as much as you can is the best solution.

Would LA DWP offer a solution? 

My guess is that i have to depreciate the new floating floor but not sure if it gets the same treatment as carpets (i think depreciated over 5 years) since its not glued to floor?

What's the solution?

Any particular solutions people recommend?

@JoyAllenI'm sorry that you are experiencing this with your current service provider.At Carter Street Financial Solutions, we help real estate investors by providing  bookkeeping and tax planning solutions so they can increase profits, reach their investment goals, and continue to build generational wealth.If you have any questions I'd like to see how I could help.Kind regards,Jori 

As mentioned, state laws may regulate treatment of security deposits so it's good to keep those separate either way.

Neither solution is likely financially feasible.

I told her that if she feels that her life is in danger to call the police- after a few seconds of silence, her tone somewhat changed as if I made an offensive remark and she said we will have to respectfully disagree with that solution.

So the landlord had a solution.