Assuming you are one… The Founder of my company wrote a book on transitioning from active management to passive.

I'm frustrated because I care about my property and the happiness of both parties that I'd like to continue to do business with.

do you have a title company or are you dealing directly with an attorney? 

@Agustin Conti In the case of these repairs to the driveway and patio/deck I would think they are solely cosmetic and at your discretion as to if you will pay for them unless your insurance company has flagged it and told you to repaint it or repair it which you did not mention so I will assume is a no.

But, unfortunately, most people ordering appraisals these days (typically AMCs - appraisal management companies) don't pay enough for good appraisers to accept their assignments, and therefore, many appraisal reports lack good results.

@Calum ShallenbergerRecommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

They'd also want an LOE and to see the other holdings in the portfolio to make sure there are sufficient assets for this process to continue for at least three years into the future.

Thank  you so much in advance. can you further describe what you mean by "using as a business" big diffference between having company vehicles there vs. having pallets of shingles in the driveway. what specifically or how specifically are they using it as  abusiness

In this case, you could look into lead gen companies (be careful as this is fairly saturated space).As for CRMs: Podio, Airtable, etc.

We no longer have "ambulance-chasing" lawyers who can sue insurance companies for anything. 21 years monitoring it!