You might want to burst their bubble and remind them that values decline, as well. 

Politely and professioanlly remind her who is "boss".

@Kim Hopkins, remind me again what the name of your firm is (if you don't mind sharing)? 

They paid on time except for one time we let him pay 4000 for 3 months because he was trying to qualify for an SBA loan which he wanted to do verbally (gee I wonder why) He made of the difference a few months later which we had to REMIND him about. 

Remind yourself what you do for a living and let a pro handle it for you.  

You could remind tenant to provide you with their forwarding address.

Plus text messages as a reminder through out two years. 

I did remind you a few times to factor in that additional commission.

If the properties that the agents will start providing you in response to your stated goals - after promising to meet your goals - do not meet your goals, state your goals to them again, be firm, and politely remind the agent that you’d rather not waste their time if they are not likely to meet your expectations.

Thanks for the reminder of the local Meet ups.