I tend to lean more toward 10%, especially if the property is older or systems are beginning to end their functional life.

my understanding from BP is that a TK property is rent ready with all major systems functional for several years.

Rather than give a large scope of work to one GC, break it up by function & hire a few contractors who are good at performing that one function.

If she wants to show up from somewhere across the country or across the world and be able to go to sleep and function immediately when she gets there provide a  basic living and bedroom setup ready when she arrives and maybe a care package for the kitchen. 

And thanks for the heads up on the site, we had no idea as the reservation system is still functioning well.

You need to understand how to use their class and job functions extensively.  

If a property is 30 units versus 300 units, I'm assuming the property maintenance and tenant pool be a function of the area and property management in place.  

In addition, they have build in functions that you can put in your own assumptions.

Better to outsource those functions until your consultant fees exceed the cost of salaries for equally qualified employees (a pretty high bar).You have a great roadmap, just be open to tweaking it as you learn what works and what doesn't.  

It has revenues, expenses, customers, vendors, and a marketplace in which it functions.