Streamline your communication process to secure quality tenants.Focus on QualityThe condition of your property matters more now than ever.

Are the units vintage quality with in-place rents $500/mo below current market?  

Reading here about the variance in PM quality, finding a good one seems like it is perhaps the most important factor in the PM decision.

Right now, I concern myself with the quality asset.

The license doesn't cost more, the service and quality does.And a note on that cost, in my experience hiring contractors, only a small percentage of the cost savings was due to finding the right guy who is willing to work for less.

@Nick HulmeMaking improvements to your primary to make it high quality enough to rent above market rents, rent it.

Everything they do is quality.

Colors, quality of paint, how much prep needed, holes patches etc. 

The law allows you to charge for ALL cleaning, including trash removal.

Forget the course and put that money on a quality vacation short-term rental.