This guy tells you that he'd "take care" of someone and, subsequently, the person ends up dead tells me this dude has connections.

It's a sliding scale.

I'm using off the shelf Home Depot slide in tubs, I think the tub itself is $120 or so.

Not only the AC unit, but they broke in through a sliding glass window, went upstairs, and took the furnace as well ....Really quite sad ....

They had the undermount soft close slides, nicer knobs, whole shebang.

Also keep in mind that your response and close rates will grow exponentially after subsequent mailings.

The exterminator might have solved the problem, and the tenant then subsequently brought in the new infestation.

Seal all vent boots and furnace or water heater vents with a clear elastromeric sealant like Through the Roof....we handle several of these repairs a week in Atlanta through HandyANDY and Through the Roof is good for 20 years....great product.When you seal the boots, run a bead of sealant over the tops of the gasket that slides along the vent pipe.  

Wonder if they are letting all tenants slide on their late fees?

The City subsequently changed its ordinance but the Court ruled that it was too late in this particular case and the Plaintiff prevailed--basically because the ordinance was previously incorrect at the time of the Plaintiff's suit.