. - on-going communication with tenants and you,- move in and out inspections and reports,- monthly reports (may be financial),- monthly survey,- co-ordination with contractors, maintenance crew, cleaning staff,- taking pictures and videos, - using the management tool you provide, - picking up supplies, - 24 hours on-call,- ensuring paperwork/leases are complete, - issue notices, writing notices and posting,- ensuring low vacancy, ensuring high rents,- resolve issues,- collect laundry money,- be nice and approachable, etc... you get what you pay for. 

I'm willing to get creative, but I'd like to install an efficient system that won't result in high energy costs for tenants. 

Communication from our appraiser to my lender to the FHA and everything.

This should help me identify a plan to steer my way and communicate it effectively.

The NAR (National Association of Realtors) just sent out this communication to Realtors yesterday, Saturday the 21st.

Where I am at:I have had open communication with all my tenants to deal with rents/making arrangements where needed.

This way, you should be able to view the information without having to call into the city (usually the least efficient way to find the information). 

Communicate this with them!  

Therefore, I am well read, great communication skills, and able to write well.

I keep wondering if I should wait until the tenants don't pay to communicate with them about the rent payment options or send something beforehand?