What's the standard operation procedure here?

And shame on them if they do - hopefully your lease has a clause that the non-prevailing party pays legal fees of the other party.Just be sure to follow your state's procedure for deducting from the security deposit (like proper notification timelines/methods), take lots of dated pictures, and keep receipts for repairs.

Since we are new to commercial property we are not sure what standard procedures are with these type of improvements, as in who's financially responsible. 

They have training allowing them to provide active guidance on lead correction and best procedures to ensure compliance with the lead ordinance here in Toledo.I have found their prices are competitive as well!

Settlement procedures have, you can find that at the ALTA website, also on the HUD website.

You have to understand all of the procedures and be able to operate the business yourself - you never know when that manager is going to leave! 

I got a tax bill for work I did down there as a dod contractor for 10 days from the fine state of california.  

If you truly want to do things according to the law, just be careful with suggestions from other investors across state lines, because while we are all well intentioned and helpful, sometimes we forget that each state has its own policies, procedures, etc.

For the procedure I described, TurboTax software shares the depreciation schedule form, but, puts your loan points into a separate AMORTIZED ASSETS section that is separate and distinct from the DEPRECIABLE ASSETS section.The annual depreciation expense is added to the annual amortization expense and that total migrates to the depreciation expense line on your Schedule E. 

If this were not their norm I wouldn't be concerned, however since this comes across as their standard operating procedure, I'm ready to move on.