I have a signed purchase agreement with the seller and have proof of being able to go through with the purchase on my end (financing good to go, title company set up, etc.).  

Your VA loan does not transfer to company structures.

Limited Regulatory Oversight: Fintech companies that operate without a banking license may not be subject to the same regulatory scrutiny and consumer protection measures as traditional banks.

You are a host, not an insurance company.

Consider accepting the tenants if they pass your screen, deny the dog, require a certified clean bedbug report for their current home and belongings and a separate bedbug deposit to cover future treatment if needed.

I hire a company to do the advertising required.

Is this common practice or a sign of a bad property management company?  

In running a business I would not take a chance on a small / unknown company. 

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I contacted a professional cleaning company, and they said I will have to remove the entire carpet since they are permanent.