Property Management Evansville

[Greg Snell]

I have just begun my first experience with a property management service. Is it common practice for the property manger to not communicate about non payment of rent? I am suppose to get my monthly payment around the 13th of the month. I then don't get payment and need to keep hounding the property manager for info about payment from the renters for the month. Is this common practice or a sign of a bad property management company?