However, I'll never second guess what my well-connected and trustworthy contacts on the ground tell me, especially if it's very (negative).

Feel free to contact me.

You probably have information & contacts that most out of state investors (and even other local investors) don't have.

First, get everything you can about your properties: leases, tenant contact info, etc.Then find a new PMC!

For me, this means I provide them with the pertinent telephone number to contact me, the name and number of my contractor, and my email address.

The Rental Property Association of Wisconsin is a resource for connections with contacts that own rental portfolios, legal presentations and resources, and contractors.

You also want a point of contact that knows underwriting too, that way they are proactive in ensuring your deal will get to the closing table.

What matters more is whether the borrower in question has the (i) time, (ii) contacts, (iii) experience, and (iv) ability to effectively communicate & package their loan request to banks & credit unions in a way that is compelling to those lenders. 

But you can easily contact your servicer (who you send the monthly checks too) and they can assist. 

So first thing, when ever I have someone displaced coming using FEMA money to pay, I'll be doing a full background into where they were living before and contacting their previous landlords.