You don't know the law, you don't know how to handle difficult tenants, and you aren't local to work on it.This is what Ohio law says: “The tenant shall not unreasonably withhold consent for the landlord to enter into the dwelling unit in order to inspect the premises, make ordinary, necessary, or agreed repairs, decorations, alterations, or improvements, deliver parcels that are too large for the tenant’s mail facilities, supply necessary or agreed services, or exhibit the dwelling unit to prospective or actual purchasers, mortgagees, tenants, workmen, or contractors.”I would give the tenant a short, direct warning that they have 72 hours to coordinate with the vendor and set a schedule for repairs.

In the long term I agree with Nathan.  

In short, getting the capital needed is possible, but doing so will take time and effort. 

I asked for small down payments and provided relatively long term loans (10 years).

If you are lookign to occupy the property as a primary, then you'd need to look at the conventional (Fannie HomeStlye Reno loan for example) or FHA (203k loan for example).As for the takeout, again so long as the ARV is strong enough to support it, you have credit and income to qualify (if you go the Conventional DTI route as opposed to DSCR), you should be able to refinance into a long-term loan no problem.Feel free to DM me if you'd like to chat more on this!

What is your ideal long term goal with real estate investing?

They have a good reputation from what I've seen but does anybody have a long-term track record with them in Memphis or Little Rock.

They're for the long-term hold with the 30 year note.

The reason for this is they should probably settle the estate quickly, vs some long term play. 

While that is a good amount of information provided, you really would just have to ask what terms fit their needs best and go from there.