If you see something that you disagree with, or that is wrong then tell your Landlord, or ask for an explanation.

Our portfolio is geographically spread so hiring pros in a specific area doesn't make sense for us. 

Make sure to get a detailed explanation on the screening process and what steps they take to weed out fraud.

Making such a blanket statement on item #2 is not reasonable (Im sure you will agree once reading my explanation) as the combined LTV plays a hudge role. if the first was $100k, and the second was $25k and the value was $300k, would you say no way to a $25k loan at risk in second position with $175k equity spread and a combined LTV of 41.6%?

Building is geographically constricted tightening supply. 

are there specific geographic regions you're sticking to? 

.- No, you can't -See the answer above and further explanation on LTV belowCan I refinance and pull out 85% and keep down only 15%?

But you also don't owe them an explanation - in most cases its usually best just to tell them that unfortunately the application could not be approved and leave it at that.

The people I’ve encountered in my 40 + years as a real estate investor and private lender who are successful have the following in commonThey are educated as to principles of real estate; real estate law; and real estate financeThey LEARN something new about real estate investing almost every day, and are open to realigning their strategy, tactics, and portfolio to encompass new information and knowledgeThey SPECIALIZE either in a strategy, property type or geographical area, and become EXPERT in that areaThey have survived real estate “depressions” where property prices have dropped 20% - 50%They understand the difference between real estate investing, operating a real estate BUSINESS, and having a real estate job.They network, for knowledge, capital and most importantly DEAL FLOWThe key thing to consider when you watch a YouTube video, take an “introductory” seminar, or read a guru’s website, is what is the subject persons BIAS?  

As, I've mentioned to a few other posters in the past, when your searching in NYC, I would recommend getting super specific in your geographic parameters.