The good thing is that you didn't do this "deal" for a client, because you would possibly have another set of (regulatory) eyes on this.

If they provide 4 bath towels per bathroom, you provide 4 full body size bath towels that are nicer than your neighbors (Sams Hotel towels are the best and cheap). 

They have been in business since 1978 and have never had any regulatory issues like some of the other big ones. 

Liability & Licensing – Confirm in the written agreement that the independent contractor has liability insurance and is fully licensed by the state and any other relevant regulatory agencies.Dispute Resolution – You may choose to include a clause requiring disputes to be settled via mediation.

Let them know your next move is to file a formal complaint with the regulatory agency, unless they handle it for you without issue.then follow through if they don't, and tell everyone you know not to do business with them.

@Luke TaitI guess the best way to describe it is the governing body for the local government.  

Is it a open water fishable body of water or a reedy mess?

Get an early body Scion XB.

At least to this regulator.. I

I think you told me the story of the body once before, Anthony.That's a horrible roach story.