If receiving the rent late causes a landlord financial hardship while you may think that merits sympathy a court is entitled to conclude that's a consequence of having  an under capitalised business model.

My sympathies.  

You have my sympathies.

You ignore me, I don't have any sympathy for you later.

Then again, once I found out the new Infiniti parked at the house was hers (and not the young gentleman's who lives there) any sympathy I had was clear gone.

At a minimum If she actually works for a company vs being a one person operation, you need to bypass her and speak to owner about the her.Never be pressured into signing something until you are ready.You have my sympathy but I would focus on finding a 'good' PM to take over and untangle this mess.Good luck.

And I have a hard time finding sympathy for many of the tenants in that book.  

The system is rigged against landlords and especially you have an older tenant that is sure to get sympathy over someone like you.

In fact, a bit of sympathy in regards to what the wife is dealing with may help stave off her idea of an eviction.5. 

I do not have a very commanding presence, and while I talk sternly to tenants if required, I feel like I have no leverage in this situation because the tenants will keep ignoring me unless I "do" something, not just talk.Making matters worse is the fact that they are dirt poor, and my sympathy meter kicks in.