I assume the challenge and cost increases with the number of homes / units but wanted to get a sense of how big of a challenge this is.It seems the current solution is for the resident to call a contact center or go through a portal - anything I'm missing?

Also, desirable amenities (pools, fitness centers, clubhouses) enhance the functionality of a community.

I run a call center for Real Estate.

There are schools all over, including Wilmington for sure. https://dpr.delaware.gov/ has all the details on schools and requirements, typically the schooling can be done online and then the test is done in person at a testing center. 

It is in a good area next to businesses and breweries/shopping centers/etc in a busy town.

It makes sense as a local because of the density of medical centers.

We stage every house every time...If you have an area that may cause questions 'Can a queen bed fit in here' or 'Where do I put the TV' or 'How do I center up the room'...staging is crucial. 

Maybe each board swelled and the pressure all came together in the center. 

Tesla is building their new semi-truck factory next to their battery factory, Microsoft, Apple and Google are investing millions into data centers.

As someone that runs a VA Call center for Real Estate, I completely agree.