We don’t know any PMCs to recommend in the area mentioned, but since selecting the wrong PMC is usually more harmful than selecting a bad tenant, you might want to read our series about “How to Screen a PMC Better than a Tenant”:https://www.biggerpockets.com/member-blogs/3094/91877-how-to-screen-a-pmc-better-than-a-tenant-part-1-services-and-processesWe recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

We don’t know any PMCs to recommend in the area mentioned, but since selecting the wrong PMC is usually more harmful than selecting a bad tenant, you might want to read our series about “How to Screen a PMC Better than a Tenant”:https://www.biggerpockets.com/member-blogs/3094/91877-how-to-screen-a-pmc-better-than-a-tenant-part-1-services-and-processesWe recommend you get management contracts from several PMCs and compare the services they cover and, more importantly, what they each DO NOT cover.

Still, no harm in consulting a lawyer early especially since Annie is a first time landlord.

However, because you are also living onsite you need to view it in context with apartment price points which are probably substantially lower.I'm not sure who financed the property for you, but I don't think there is any harm in asking what would be required to change the term of the loan and recast it for 30 years.

Certain cleaning chemicals should not go down the drain and I let them know they should be looking for chemicals marked septic safe.

I do know that a lot of landlords get away with this and no harm in trying, I guess. 

A lot of people are struggling through these mandates, and there should be relief for them, but a lot of my friends work in various professional level positions and don't need to miss rent, so I don't need to miss my mortgage payment and cause harm to the bank employees if this is pushed onto them banks.

So, our tenant killed one on her pillow and yes, it was a bedbug.Then, they sprayed her unit with a chemical and it took care of the problem, because she called us right away.  

I highly doubt that they would make the effort to come back and do something that would harm the property, but it doesn't hurt to be sure. 

I always embed hardware cloth into the hole for good measure before foaming it.If you catch one in a glue board, you can use vegetable oil to free it once outside without harming it.I've always used the snap traps with PB as @Victor S. suggests, but the most important thing is to find their means of access and block that.