And then drop em.They're going out of business any way given how upset some of the people seem to be on the post.

@Nicholas Moffett, Hello, you seem to be upset as a TENANT, living a house that someone else owns, be it a slum landlord or a good home provider.

In fact, the amount I am increasing it to is less than what is listed on rentals in the same neighborhood per Craigslist.These tenants pay on time but they are complainers about the smallest of items- which is why I wouldn't be too upset about losing them if they choose to part ways.

You seem very upset about how you've been treated by this tenant, which I totally understand. 

I have had that work a few times with some success.If my only issue was late rent to be honest I don't even get that upset with that anymore in the "C" class world.

This is nothing to get huffy and upset about .

I did read every post in the thread, but I will say that I did not mean to upset you in any way as I apparently did based on your virulent response.

She was more upset than I was.

I am trying to find an attorney, i don't respond to this tenant, i'm working with our insurance and PM. no one can seem to give me any definitive answers so i'm seeking advice from those who have BTDT... you're right, i am emotional about this b/c it's infuriatingly unfair and i'm upset we have this very unreasonable person to deal with.

Tenants can get upset that you are dangling repairs over their head for more rent, but they can not take legal action just because you want to raise the rents (so long as there aren't laws about rent increase limits...)If it was another type of improvement, like double pane windows, that is attractive to all tenants, the answer I think is easier.