So it's more-so there a construction/maintenance company, who uses a PM offering as a lead gen and capture device to drive sales. 

I could also add there is often construction in central Houston and it does cause unforseen issues. 

Currently, I self manage using software program that centralizes the majority of information and messaging and pushes to all the platforms that we list the properties on. 

Any constructive criticism is appreciated.

I created KBKG's Residential Cost Segregator software.

What would be considered the easiest program for small hard money lenders to use to track loans and history and sending out 1098 's? Im a small lender.

.: Quote from @Brian Eastman: @Tina ArtigliereThe company SEPiraK provided software for Solo 401(k) recordkeeping to Quest.   

It is the lowest common denominator of the construction trades.

In construction, there is only so much you can do to reduce your margins while staying profitable.

Philly has a ton of opportunity, but since you are new to the area, I would suggest waiting six months before you buy anything there so you can really understand the block construction of the area.